What is the succes rate of shipments?

Depending on the country of destination, Bodypharm shipments are having a success rate of approximately 95%. While all shipments are being shipped with the necessary discrete packing, shipment always have the risk of being inspected by customs or any other local authorities. In which we as sender always try to regain back hands on the shipment.

What happens if my goods got stuck/seized?

While all shipments are being shipped with the necessary discrete packing, shipment always have the risk of being inspected by customs or any other local authorities. In which we as sender always try to regain back hands on the shipment. In any case, we handle a reshipping policy which allows us to reship your order one time free of charge. Reshipped orders are only reshipped once, if they get stuck or seized again, we will not make another shipment, neither will Bodypharm make any refunds of lost orders.